Return, Exchange & Refund Policy

1. Return & Exchange Eligibility Guidelines

To ensure a smooth processing of your return or size exchange, please review the conditions below:

• Time Window: Return or exchange requests must be raised within 7 days from the delivery timestamp.
• Condition: Garments must be unwashed, unworn, unused, and free of odors, stains, or alterations.
• Original Packaging: Products must retain all original brand tags, price labels, and polybags intact.
• Defects/Damage: In case of manufacturing defects or receiving a damaged/wrong product, please notify us within 48 hours of delivery with photo/video proof.

2. Order Cancellation Policy

We process orders in real-time to guarantee speedy dispatches.

• Pre-Dispatch Cancellations: You can cancel an order free of cost before it has been dispatched from our warehouse. The full amount will be refunded instantly to your original payment mode.
• Post-Dispatch Cancellations: Once dispatched, orders cannot be canceled in transit. However, you can reject the parcel at delivery or initiate a return upon receiving it.

3. Real-Time Refund Processing & Timelines

Once the returned item is picked up and passes quality inspection at our fulfillment facility:

4. Non-Returnable Categories

For hygiene and operational reasons, the following items cannot be returned or refunded unless received in a damaged state:

• Custom-tailored or altered kurtis.
• Clearance sale or end-of-season final sale items (unless defective).
• Products returned without original tags and brand packaging.

5. How to Submit a Return Request

Initiating a return is simple and fast:

1. Email us at support@stylehub.com or WhatsApp us with your Order ID and product photo.
2. Our support team will approve the request within 24 hours and arrange a doorstep reverse pickup via our logistics partner.
3. Keep the parcel sealed with tags attached. The courier agent will collect it directly from your address.